SALON POLICIES

All online bookings require a 50% deposit upon booking. Deposits are non-refundable should you cancel your booking with less than 24 hours’ notice.

Confirmation texts will be sent 48 hours prior to your appointment.

If your appointment is rescheduled or cancelled with more than 24 hours’ notice, your deposit will revert to a credit on your account, which can be used at your next appointment.

If you cannot find an appointment at the time you need, please ask to be added to the waitlist, as appointments can become available on short notice.

It is important that you are happy with your hair. If you feel your colour or cut requires an adjustment after leaving the salon, please get in touch immediately.

There is a 7 day notice limit on any adjustments to avoid service fees. Adjustments or corrections are complimentary within the 7 day notice period, and I will always endeavour to reach a resolution that satisfies all parties.

Please do not apply other products or colours prior to making contact, as this will nullify the adjustment policy.

Due to the nature of the work, full refunds are not offered under any circumstances.